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Copy Change - Add More Instructions to the "SFTP Import Failed" Emails
- Live
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K |
Katie Wilkes |
Old Copy:
The SFTP import failed with the following error:
[error code]
Please resolve this error for new data to be imported
New Copy:
The most recent SFTP import has failed. This error, shown in detail below, is usually resolved by the [SCHOOL NAME] IT team and can be done so independently of Penji support. This message has been sent to both IT and the community admin. Either party can feel free to reach out to support@penjiapp.com if you have concerns about this getting resolved.
Activity Newest / Oldest
Katie Wilkes
Status changed to: Live