When a session is skipped, that time is added back to the provider's availability, allowing other students to book the provider during the "skipped" session.
The title of the calendar invite will now read, "[student fname] and [tutor fname] - [community short name]". This affects all calendar invites across all modes of Penji.
Within the event description and email, the course and location will be included. This affects all calendar invites across all modes of Penji.
We've added a "What's New" tab to the admin panel. Clicking this will take you directly to our feature changelog, to review all updates. We hope this makes it easier to keep up to date with Penji Releases!
When students go to book an appointment, once they are on the Calendar of Availability screen (Pick a Time), they are able to filter down to a specific location. When filtered, they will only see available hours for that specific location. If the student filters to a specific location and then selects an appointment time, they will skip the typical location screen altogether in the booking flow.
For recurring sessions, sections, and provider-managed sections, we've added a feature where different users have the option to cancel one of the scheduled sessions in the series. Previously, if you wanted to cancel one of the sessions, your only option was to cancel the entire series.
Help Center articles:
In October, we began rolling out color contrast adjustments to our button and text colors on web.penjiapp.com and our mobile app to improve our accessibility standards and have now completed the updates.
When the Student Imports are enabled, searching for a student in the "Create a Session" flow in the Admin Panel used to take a long time or not show all results due to the large number of students from the import. We have improved this feature so that searching a student's name when creating a session is faster. This fix relates to searching for a student by name and email.
The Providers Eligibility tab has been fixed so that a provider will not show up in the Eligibility tab if they are not currently on the Tutors CSV.
The first screen when students go to book an appointment or search for drop-in hours used to read "Which [course] do you want help with?". The word [course] is specific to your community and could be "topic", "coach", "class", "subject", etc. We have now updated this text to read "Select your [course]". This update should help programs that are not only using Penji for tutoring, but also for advising, coaching, etc. If you would like to update your verbiage for [course], please email firstname.lastname@example.org.
These community-specific share links will bring a user directly into your Penji community.
If the user isn't signed in yet upon clicking the link, they'll be asked to log in through SSO. Once they submit their SSO login credentials, they will then go straight to your community. If the user is already signed in upon clicking the link, they will go directly to your community.
Overall, these new share links are to help reduce the number of clicks it takes for a student to find and access your community. SSO must be set up in order to use share links.
Either uploaded manually or through an IT integration, Student Metadata is now visible in the Students tab under each student's profile. This is our first release to incorporate Student Metadata within Penji, and we plan on incorporating it elsewhere for easy reporting. How to manually upload Student Metadata, and examples of where it is shown, can be found in our Help Center article, Student Metadata.
Providers can now connect their Google Calendar to Penji.
This works similarly to the Outlook integration. With the Google Calendar integration, Penji will check Providers' available times shown to students against their connected Google Calendar. Any events from their Google Calendar that conflict with their Penji Calendar's availability will be removed from the available time slots shown to students. We hope this will limit the need for Providers to frequently change their availability within Penji.
Providers can integrate their Google Calendar by reading our Help Center article, Connecting Your Google Calendar.
The lead time of a session/appointment can now be edited from the Admin Panel (Settings > Sessions > Student Session Booking Lead Time Rules).
This is a Section Waitlist feature for admin-managed Sections.
Admins can add a waitlist to each individual Section. Once a Section's waitlist has been enabled, students who want to join a Section that is at full capacity have the option to join its waitlist instead. This feature allows students to see all offered Sections within a community, regardless of their current capacity.
The full feature is described in our Help Center article, Sections Waitlist.
Providers can connect their Outlook Calendar to Penji.
With this integration, Penji will check Providers' available times shown to students against their Outlook Calendar. Any events from their Outlook Calendar that conflict with their Penji Calendar availability will be removed from the available time slots shown to students. We hope this will limit the need for Providers to frequently change their availability within Penji.
How Providers can integrate their Outlook Calendar is explained in the Help Center article, Connecting Your Outlook Calendar.
We have updated our cancellation and confirmation emails for Sections. The Help Center article "Setting up Sections" walks through the different situations when these emails appear under the header "Editing the CSV".
This is the first version of different Penji "Roles." The next version will allow for more customization in what different types of admin users can see and do.
With this first version, Limited Admins will be able to log in to the admin website and access to the Students and Sessions Tabs. More information on what Limited Admins can see and do can be found in the Help Center article, Admins: Limited Admin Access. To enable the Limited Admin Role, please email email@example.com.
This allows you to edit, add, rearrange or make required both student and provider feedback questions from the Admin Panel. These feedback questions appear after a session. Examples of this update can be found in the Help Center article "Admins: Appointment Settings" under the features "Provider Session Feedback (Admin Panel)" and "Student Session Feedback (Admin Panel) ".
This feature allows you to change the date and time of scheduled sessions.
Please note that you cannot reschedule a session with any other status (canceled, pending, or completed), and cannot reschedule weekly recurring sessions at this time. However, rescheduling weekly recurring session is on our Penji Roadmap -- we hope to release this feature soon!
For group sessions, rescheduling the date and time will reschedule the session for all other group members. Providers and students will get notified when the date and/or time are changed by an admin through an email containing the updated calendar event. Examples of this update can be found in our Help Center article, Editing Session Details.
With Provider Unavailable Times, you can block off a certain range of unavailable dates/times for a specific provider.
For more information on how this affects Sections, weekly recurring appointments, and so on, please review the bottom of this Help Center article, How to Set-Up Providers.
You can control whether or not drop-in email receipts are sent to students and Providers from the Admin Panel's Settings.
The default for this setting is Student Drop-In email receipts: Enabled, Provider Drop-In email receipts: Disabled, and Share Provider feedback in Drop-In email receipts: Disabled. These are the same default settings as with session receipts.
More information on this feature is available in the Help Center article, Drop-In Settings.
The Visits table in the Admin Panel's Data Dashboard now includes student SSO and Email.