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Community Eligibility Improvement

  • Improved
  • T
    Talia Koenigsberg
  • on 04-18-2023

Previously, for a user to be eligible to access your community (when it is set to "Use List") their email needed to be included on either the student.csv (from IT or manually imported) or the tutor.csv/provider.csv. 


Now, the system will check community eligibility by looking at a user's email and SSO ID, not just the email. One of those fields on the CSV needs to match the user's account for the user to access your community. This should help in situations where users could have multiple emails, but only one SSO ID.